As China's Zhongshan Superman electrical appliance co., Ltd.-saving kitchen appliances, one of the famous enterprise in the Builing of constantly grow in has won the "China famous trademark", "China famous brand" and other honors, its energy-saving appliances Superman kitchen products in the industry. Recently, Zhongshan Guangdong Province electrical apparatus was Superman, the first batch of national high-tech enterprise, opened 400 service hotline, technologies and services on a higher level.
Zhongshan Superman electrical appliances in the kitchen appliances, energy saving and environmental protection. For a long time, the company receives "differentiated, high-quality, user-friendly" of product development and continuously developed the kitchen and bathroom areas of advanced technology, and constantly develop the drainage industry trends, best-in-class products. Its core technology "Superman" internal rotation fire products have the international first forward wind rotation fire design, won the Brussels international industrial design competition silver, SIPO patent. It has the "precision forging copper internal rotation fire door, melting point up to 950 degrees Celsius, style novel, more than 800 degrees through emitting black or chrome-plated finish, elegant tone, not easy to be discolored, durable". It uses the "precision processing technology of bar fire hole so that the flame combustion with consistent and solid angle rotation flame rise, melting point up to 1500 ° c, heat effectively set and not easily lost, super cool fire, provincial gas energy-26% ~ 30%". Superman's first internal rotation fire burner, through 17 years of continuous innovation and development, has been awarded several patents, and strong patent technical competence to enter into the recent announcement of Guangdong Province first batch of national high-tech enterprises.
In 2008, the country in order to enhance China's independent innovation capacity of enterprises, improve the identification of high-tech enterprise by the Ministry of the threshold, the Ministry of finance, tax department combined cycle the formulation of the national high-tech enterprises, cancel local Government finds that the determination by the Ministry of science and technology management unified high-tech enterprises, implemented high-tech enterprise 3 years a review, 6 years reassessed. In the new standard, the enterprise of independent innovation capacity as the core indicators. "Enterprise nearly three years through independent research and development, the assignee, transplant, mergers, etc., or through 5 years of exclusive licensing, on its main product (service) of the core technologies with independent intellectual property rights. "New" rules "of independent innovation, high-tech enterprises to meet the requirements of condition 6. The new "rules" will lead high-tech enterprises to pay more attention to development of new technologies, thus forming a virtuous circle, to better promote the enterprise to the high concentration, high technology and high added value changes.
Superman's clear understanding of the high-tech just hard power performance, Enterprise soft power for enterprise competitiveness is a great role in the promotion of the product hardware is always to fit software services an upgrade is required to achieve a multiplier effect. In order to improve the Zhongshan Superman soft strength competitiveness, seeking to have sales in repair, maintenance and after-sales consultation and processing customer complaints and so on and constantly improve the service, creating a one-stop service solution, Superman electrical-registered its own service brand "GovHK", aims to create high-quality service and service quality, to return the majority of consumers on the energy-saving kitchen appliance Zhongshan Superman. In order to facilitate communication between the consumer advisory, Zhongshan Superman and again took the lead in the same open "400 national service hotline: 400 611 1992."
"400 national service hotline" opened, more conducive to Zhongshan Superman service to consumers. In the future, whether in sales, or prior to the Advisory and after-sales consultation, even for Zhongshan Superman's complaints, even when you are available through the "national service hotline" your question directly to the headquarters of Zhongshan Superman. Successful opening of the "national service hotline" at Zhongshan Superman strong customer service team, the team will be dedicated to answer customer calls, help you with your questions, complaints, and complete the transfer between various departments, the strong customer service team as well as the "national service hotline" to the maximum extent reflects Zhongshan Superman to consumer-centric core essence, highlighting humane care.
Zhongshan City Electric Co., Ltd. General Manager luozi Superman kin indicated that access to high-tech enterprise "the State", means that the company put forward higher requirements and expectations, the company will take this as an opportunity to continue to intensify research efforts to promote quality to a new level, both in management, scientific, standardized, lean management, for the quality of products and services meet the needs of the market. National service hotline open is Superman electrical service projects and service level of perfection and upgrading of supermen to strengthen internal management, improve service quality for a good attempt, the service quality for Superman and brand image enhancement will play an important role.
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